With the new update, I love being able to schedule follow-up appointments with the various options, 1 wk, 2 wk, 3 month, 4 month, etc. The DAISY support team listens and takes advice well, and they’re available to help customers in unusual circumstances.
One day, our office was broken into and our computers were stolen. The DAISY team helped us get the system up and running by noon that same day.
DAISY is like having another employee, no stuffing statements or doing your own recall cards.
Since we have 10 computers and five employees, DAISY’s sharing features are essential for us. In Scheduling, I can get to anything and go anywhere I want to go.
DAISY is not hard to learn, regardless of your computer skill level. I was sold on its flexibility from the start. You can customize reports, screens and windows to make it most useful for your own needs.
DAISY customer support staff are very helpful in processing IT issues, quickly and simply. They’re there when you need them and available by phone or email.
We’ve been using DAISY since the early 80s and I’m confident that, unlike other software programs, DAISY is here to stay. They’re focused on taking care of their customers.
The few times that we’ve had a problem, someone from DMC takes care of us right away. DAISY is really easy to use, too. The appointment scheduling feature is really easy—if I can do it, anyone can!
I am just now taking full advantage of DAISY clinical charting. We’ve customized the clinical notes so they’re a perfect fit for our practice, and it’s really easy.
We also use DAISY with our digital equipment. It works seamlessly and we get great feedback from patients about being a high-tech dental office.
It’s easy to navigate among screens in DAISY. The alert system is excellent for pre-med purposes, or to view outstanding accounts, and I like being able to look up procedure codes.
The customer support has been phenomenal! When our office and computers were damaged by a tornado, the DMC team sent us a new server and restored all our files so we were up and running very quickly.
DAISY makes scheduling easy—not having to flip through paper makes the job so much more efficient. I’ve been pleased with DAISY support, too. They are knowledgeable and so willing to think outside the box to help me.
Treatment Plan allows us to present the patient with a viable, easy-to-understand plan, and we use Report Gallery and Mail Merge all the time.
DAISY’s Electronic Claims submission feature is very user-friendly, and Recall Manager keeps us up-to-date for cleanings. The system lets me search for patients by last name or account number, which is very convenient. Remote access is so helpful. It’s a great system!
The DMC support staff is friendly and helpful; they answer all my questions and take me through a process step by step when needed.
DAISY has so many great features; it truly does make my job easier. Before we got DAISY, I used an old system that was designed for both medical and dental offices—it wasn’t nearly as detailed or well organized. I also love that the DAISY customer support team is so helpful, and that they take our feedback into account when planning updates.
DAISY allows me to open and work on multiple screens simultaneously—a big advantage when I’m multi-tasking.
The Advanced Search feature in Scheduling lets me find and edit appointments that are months away. And customer support is fantastic! It’s great to be able to connect with help by phone or email.
We initially chose DAISY for its reasonable cost, and I’ve been extremely pleased with its performance. DAISY is excellent for generating statements and reports, which give us important information for controlling costs and planning for the future. I recently ‘attended’ a free webinar; I learned how to make the most of DAISY’s features. I’m a very happy customer!
The program is easy for new staff to learn. Integrated claims processing is useful, and I’m looking forward to trying out the digital add-on capability.
We’re very pleased with DAISY. My favorite feature is Treatment Planning. It allows for a fast and seamless transition from front desk to back office and saves a lot of time.We also like Mail Merge, which allows us to personalize the look and appearance of our patient communications, and Perio Exam, which lets us compare readings.
Customer support has been excellent. The team is very knowledgeable and everyone is responsive.
It’s great that I have immediate access to account ledgers and balances. I use the Reports Module all the time. And I have to say, the DAISY customer support team is awesome—helpful, knowledgeable, available. I’ve had nothing but positive experiences.
DAISY helps us keep the office running smoothly. Since DAISY is icon driven, it’s easy for staff to learn and use. The icons offer many ‘passways’ to access any transaction. Customer support is excellent, with a quick response time. And I like that they follow up to make sure things are working well.